Terms, Policies & Agreements

Refund Policy

Crystal Display permits clients to pay their subscription invoices through a secure online credit card payment service. Our online merchant facility is located in Australia and all payment processing is conducted in Australia.

All invoices are issued in Australian dollars.

Crystal Display does not offer refunds on subscriptions as invoices are issued monthly in arrears. For further information, please refer to the terms or your contract or contact us on 1300 51 77 48.

Privacy Policy

We respect and protect the privacy of our customers and those who use our websites. The following Privacy Statement provides details about how your personal information is collected and used. This privacy statement applies to all Crystal Display websites and our affiliated companies, products and services including but not limited to the crystaldisplay.com, crystaldisplay.com.au and crystaldisplay.net.au domains.

Information Collection and Use

Crystal Display is the sole owner of information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Crystal Display collects information from our users at several different points on our website.

Our website offers several opportunities for visitors to register for promotional and informational mailings, online webinars and resources and for assistance when using our products and services. Our registration forms are often linked to Crystal Display's mailing lists and require users to provide personal information including contact information (such as name and email address). We use this contact information only to send users information about our company and the products and services we have to offer if requested or necessary. Users may opt-out of receiving future mailings at any time (see the choice/opt-out section below).

Sharing and Usage

We will never share, sell, or rent your personal information with third parties for any inappropriate use whatsoever. Occasionally, we enter into contracts with third parties so that they can assist us in servicing you (for example, providing customer service). The contracts prohibit them from using any of your personal information for their own purposes and they are required to maintain the confidentiality of the information we provide to them. We may also disclose information to partners who introduced you to Crystal Display's services in order to ensure they are properly compensated for their efforts. Lastly, we may disclose or report personal information in limited circumstances where we believe in good faith that disclosure is required under the law. We may be required to disclose personal information to cooperate with regulators or law enforcement authorities to comply with a legal process such as court order, subpoena, search warrant and or law enforcement requests.

Use of Web Technologies

We use a variety of technologies on our sites. Among these are cookies; a piece of information that our websites provide to your browser when you visit our sites. Cookies allow us to verify the login status of customers using products or services linked directly with our website, track point of entry to point of registration for those users participating in our affiliate signup programs and to track and measure the success of a particular marketing campaign. Cookies also allow us to track overall site usage and determine areas users prefer, enabling us to make your visit to our websites easier by recognising you when you return and helping to provide you with a customised experience. Usage of a cookie is in no way linked to any personally identifiable information while on our site. If you choose to disable cookies, you may still use our site; however, you may experience some problems or have limited access to some areas within our website.

We may access and set cookies using web beacons, also known as single-pixel GIFs which are invisible graphical images. These web beacons provide us useful information regarding our site such as which pages users’ access. When we send you emails, we may include a single-pixel GIF to allow us to determine the number of people who open our emails. When you click on a link in an email, we record this individual response to allow us to customise our offerings to you.

We record all activity on our website via log files stored on our web servers. We collect information such as IP address, browser type and version and pages you view. We also keep track of how you got to our site and any links you click on to leave our site. Once you leave our site, we do not track you. We use your website activity to maintain high-levels and standards of security; assist us in offering you a personalised Web experience; assist you with technical support; diagnose problems with our server; administer our websites and to tailor our product and service offerings to you.

Links

Some of our web-pages provide links to third-party websites such as those of our Testimonials and Links pages. Because Crystal Display does not control the information, policies or practices of these third parties, you should review their privacy policies to learn more about how they collect and use personally identifiable information.

Security

We take every precaution to protect the confidentiality and security of your personal information by using industry-recognised security safeguards such as firewalls, coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorised access or unauthorised alteration. When we ask for sensitive information, such as credit card numbers, we protect it through the use of encryption during transmission, such as the Secure Socket Layer (SSL) protocol.

Crystal Display takes care to reinforce the importance of our website visitors' security and privacy among our employees. Our employees are trained and required to safeguard your information and using strict physical, electronic and procedural safeguards, we restrict access to personal information to those employees and agents for business purposes only. Additionally, we use internal and external resources to review the adequacy of our security procedures.

Choice/Opt-out

Crystal Display provides users the opportunity to opt-in, opt-out or change preferences via a link in the footer of most email messages. These options are made available when you sign-up for our email lists and in email messages delivered from our company. Alternatively, you may Contact us.

Some communications (e.g. important account notifications and billing information) are necessary for all Crystal Display customers. You must cancel your Crystal Display account to unsubscribe from these communications. To cancel your Crystal Display account, please Contact us.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on the Crystal Display Website so our users are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.

Security Policy

When purchasing from Crystal Display, your financial details are passed through a secure server using the latest SSL (secure sockets layer) encryption technology. If you have any questions regarding our security policy, please contact us on 1300 51 77 48.

Copyright

This site and its contents are subject to copyright. The site material copyright is owned by Crystal Display, or in the case of some material, a third party. The site function and operation copyright is owned by Crystal Display. If you have any questions regarding our copyright, please contact us on 1300 51 77 48.

You may view this site and its contents using your web browser. Any other use including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.

Disclaimer

You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on "as is" basis, the site may contain errors, faults and inaccuracies and may not be complete and current.

Crystal Display makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.

Crystaql Display nor its directors, officers, employees, agents, sub-contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Viruses

Crystal Display cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions, which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site and you release Crystal Display entirely of all responsibility for any consequences of its use.

Third Party Sites

This site may contain links to third party sites. Crystal Display is not responsible for the condition or content of those sites as they are not under Crystal Display control. You access those sites and/or use the site's products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Crystal Display of the sites or the products or services provided on the site.

Crystal Display does not permit any linkages to this site without prior permission.

Applicable Law

This site is controlled by Crystal Display. Your use of this site is governed by, construed and enforced in accordance with the laws of New South Wales, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of New South Wales, Australia.

This site is an Australian website, developed and hosted in Australia. This website may be accessed throughout Australia and overseas. Crystal Display makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.