Frequently Asked Questions

Frequently Asked Questions

We've put together a collection of answers to questions we're commonly asked. If you can't find what you're looking for, Contact us today to find out more.

What is a Crystal Display?

A Crystal Display solution is the most affordable way to bring the benefits of an electronic window display into your agency. We provide the technology to enable you to showcase your properties using a value based cost model where you can immediately generate revenue.

A Crystal Display installation comprises of a number of high definition, elegant and professionally assembled screens combined with a sophisticated yet easy to use online portal.

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Who is behind Crystal Display?

Crystal Display Pty Ltd is an Australian Company which has a team of system architects, software engineers, hardware engineers, business analysts, IT professionals, graphic designers and sales staff who together work as a team to deliver the best possible technologies at the most affordable price.

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What will a Crystal Display do for me?

A Crystal Display system will greatly enhance the appearance of your agency window lists and will draw more people in to your agency.

Your eye catching displays will be the talking point of the region and people will want to stop and look at your windows.

Crystal Display is unique in that all costs can be on-sold to clients at a profit, so you can immediately start to generate another source of income for your business

A Crystal Display system will enable you to gather contact details from clients who pass by out of hours, they can receive property information directly into their mobile phone and we then email the appropriate agent their contact details.

You will save time with Crystal Display as all property profiles can be automatically imported from third party web sites, awarding you more time to focus on your core business.

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What costs are involved?

Crystal Display operates a capped partnership cost model where you can on-sell all operating costs to your clients for the privilege of having their properties showcased on your screens.

There are no set up costs and no up front fees.

We charge a small weekly fee to become a member of our partner support and software package plus a small weekly screen access fee for each screen you have installed. Contact us today to find out more.

Additional charges may apply for special add on options.

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How long do the screens last?

When you partner with Crystal Display, your screens will last as long as your partnership! As a valued Crystal Display partner, you will be provided free screen replacements at their end of their effective life.

With Crystal Display you will never be in the position of paying off your screens beyond their effective life.

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How do I install Crystal Display?

After a brief consultation where you choose your preferred method of installation, a Crystal Display agent will deliver and install your screens for you.

Your screens will be set up at your premise and you will be shown how to get your first property displayed. This typically takes less than an hour.

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Why should I install Crystal Display?

You should install a Crystal Display system if you're serious about wanting to draw people towards your agency, if you want more vendors to want to list their properties with you on your screens and if you want another source of income for your Agency.

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How long does it take to install?

After our initial consultation with you, a Crystal Display installation typically takes less than an hour to complete. Our staff will come to your agency and install the screens for you, set them up and test their operation.

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What is the advantage of the Crystal partnership?

With a Crystal partnership you are not subjected to expensive up front costs, nor are you locked into lengthy contracts. Some advantages of a Crystal Display system are:

• Free Screen Replacements
• No loans
• No up front costs
• No lengthy contracts
• Full support when you need it
• Fully backed guaranteed system
• Professionally designed and engineered screens
• High quality property showcase application
• High Definition screens

Contact us today to find out more.

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What will a Crystal Display system do for me?

A Crystal Display system can immediately bring in an additional stream of revenue to your business. You will attract more buyers and vendors to your agency, you will gain more time to focus on your core business and you can gather buyer contact details after hours.

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How do I use Crystal Display?

Your Crystal Displays are all managed through our online partner portal.

When you partner with Crystal Display you are given a login to the online service. Here you are able to:

• Manage your property profiles
• Import your properties and photographs from domain.com.au and realestate.com.au
• Manage your digital posters and news content
• Create slide shows of properties, posters and other content
• Assign the slide shows to your screens for automatic syncronisation

Additionally, you will be able to manage the following features:

• Manage your sales agent profiles and photographs
• Collect client information through Crystal SMS
• View your account history
• Add additional upgrades

The online partner portal is an intuitive and easy to use system with a built in help function to guide you through the process.

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What support is offered?

Crystal Display offers onsite and remote support to all our Crystal Partners.

Contact us to start a support ticket.

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Can I put other things on my Crystal Display?

Yes! Crystal Display system supports many additional features designed to attract attention and improve your identity by providing a means to showcase your agency. Create custom digital posters to be displayed in High Definition and stream your own corporate and local news.

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How can I gather buyer contact details?

Don't miss a buyer because you're closed. Potential buyers can receive property info direct to their mobile with one quick SMS to our dedicated number. We then email the appropriate sales agent their contact details, the time of their visit and even which property they were looking at!

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What requirements do I need to install Crystal Display?

As a minimum - all you need is power!

Crystal Display systems can operate completely stand alone, or they can connect into your existing business network. Our initial consultation with you will identify your connection requirements, we then build the system to suit your needs.

Additional charges may apply for stand alone models.

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Will Crystal Display work in sunlight?

Yes! The Crystal Display Slimline Series are engineered to minimise the effects of the harshest Australian light conditions. Our screens can be seen in more light conditions, from mid-day summer sun through to the darkest of nights using special technology built directly into the screens themselves.

Don't be conned into buying a "britelite" screen which is not designed to run in sunlight - insist on a Crystal Display.

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How reliable is Crystal Display?

Collectively, the Crystal Display team have worked on time critical and demanding applications from modern Naval Combat Systems, finance sector banking transaction systems to time critical SMS delivery applications.

This expertise allows us to offer a fully backed guarantee to our Partner members - if your screen stops working, we'll fix or replace it.

The Crystal Display real estate system is so reliable, we offer a fully backed guarantee.

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Can I add my own agency branding?

Yes! All aspects of the Crystal Display system are branded to your agency. A Crystal Display representative will put together a branding portfolio for you to ensure your property showcase speaks as much about your agency as it does the properties.

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